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Accessibility Statement

Effective: 12 May 2025

Commitment to accessibility

At RespondHealth, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Measures to support accessibility

RespondHealth takes the following measures to ensure accessibility of our website:

  • Integrate accessibility into our procurement practices.
  • Provide continual accessibility training for our staff.
  • Assign clear accessibility goals and responsibilities.

Conformance status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. WCAG defines three levels of conformance: Level A, Level AA, and Level AAA. RespondHealth is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of RespondHealth’s website. Please let us know if you encounter accessibility barriers:

We try to respond to feedback within 24 hours.

Compatibility with browsers and assistive technology

RespondHealth’s website is designed to be compatible with the following:

  • Browsers: Microsoft Edge, Apple Safari, Google Chrome, Firefox.
  • Assistive technologies: screen readers, keyboard / switch users, magnifiers and zoom tools, voice control, and tools for users who are deaf, hard-of-hearing, or who experience vestibular disorders.

Technical specifications

Accessibility of the website relies on the following technologies:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

Limitations and alternatives

Despite our best efforts, there may be some limitations. Below is a description of known limitations and potential solutions:

  • Alternate text on some images is being added in a forthcoming site update.
  • Form labels are being reviewed and improved as part of the same update.

Assessment approach

RespondHealth assessed the accessibility of this website by the following approaches:

  • Self-evaluation
  • External evaluation